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Frequently Asked Questions

To make it easy to find answers to your questions, we’ve divided the FAQs into categories. Just select the appropriate category from the menu to see all the solutions, or select All FAQs from the menu to see them all. The most popular questions are at the top of each category.

Do TAPS work ok on the new TF5810?

The TF5810 supports TAPs, but we have not yet tested more than a handful. With the first TF5810 firmware, version 5.15.08, you should set timers either with TAPs, or with the firmware, but not mix both. Additionally, the red button on the remote is not available to TAPs. Both these issues should be addressed in the next firmware update. As users report more TAP compatibility, we will update the listings. You can find out which ones have been tested on so far on this page.

Which TAPs have their own FAQs?

At the moment, this section of the site is being created; we hope to have FAQs for some more of the most popular TAPs added over the next few weeks. There are presently entries for EPG Navigator, ImproBox, UK Timers, MyStuff and Jag's EPG, which you can find on the TAP categories menu.

The message 'Old Version' is appearing on the screen. What do I need to update?

This message is produced by some versions of Jag's EPG, which have a built in expiry date, to ensure that people don't carry on using beta software. To stop this message appearing, update to the latest version of the software. You may need to delete saved EPG data files, using Altair. This message cannot be cured by updating the firmware on your Toppy.

Still not found the answer?

If you’ve not found the information you’re after, why not ask in the Forums, or check to see if there’s a detailed guide to the topic you’re interested in? You can also use the site search box to search the text of all our FAQs and other information for keywords.

Thanks to everyone who helped compile the FAQs we use on this site. They come from a variety of sources, and we’ve tried to credit them where we can. If we’ve missed anything out, please let us know!