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Freeview retune, September 30th 2009

As you may have seen on TV or in the press, UK Freeview viewers are being asked to retune their receivers on or after Wednesday the 30th of September. This is necessary to ensure you'll continue to receive all the channels that you do at present, and is part of the engineering work as we move towards digital switchover.

You must check your firmware

If you're using a Topfield PVR in the UK, and you have not recently updated the firmware (that's the software that controls the unit), then it is essential that you do so, before you attempt to retune on the 30th, otherwise you will find channels listed with the wrong numbers.

Don't panic - updating firmware is fairly straightforward, especially if you have a home PC running Windows. It's also quite easy to do with a Macintosh computer as well, and we have plenty of information here at Toppy.org.uk to help you.

You can find information about installing our recommended firmware here.

If you wish to understand more about the problems with channel numbers, you can find information in our previous news item, here.

Finally, if you have any problems or need assistance, please post in the Toppy forums, where we have a thread specifically to discuss this issue.

Your recordings are safe

The manual contains full details of how to rescan your PVR - in the case of the Freeview retune, the procedure is essentially the same as if you had moved home. Don't worry about your recordings - they will be perfectly safe, and the hard disk won't be affected. You will, however, need to set up timers again after scanning for channels.

Please note that, as Toppy.org.uk is a community run site, we do not have the resources to respond to individual queries by email.